Contact form
Contact form data is processed to respond to your enquiry, discuss a potential project and keep a record of the conversation.
Eclipse Holdings Group
Privacy Policy
This document explains how Eclipse Holdings Group handles personal data collected through eclipsegroup.digital. The site operator is Eclipse Holdings Group, a software development company based in Brussels, Belgium, reachable at [email protected] or +32478978211.
This policy covers the website and the contact form; it does not cover data processed by clients' own applications, which are governed by their operators' policies.
Policy at a glance
This page is the current version of the privacy policy for this website. It sets out what data is collected through the site, why it is processed, how long it is kept, and which rights you can exercise.
- Controller
- Eclipse Holdings Group
- Scope
- Website and contact form
- Contact
- [email protected]
- Authority
- Belgian Data Protection Authority
Data we collect
What arrives when you write to us, and what the server records while you read this page.
- Contact form entries
- When you submit the contact form, we collect the information you enter: name, email address, company name if provided, and the content of your message.
- Server logs
- Standard server logs also record technical data such as IP address, browser type, requested pages and timestamps.
- Email and phone
- If you contact us by email or phone, we hold that correspondence so the conversation stays in one place.
- Payment data
- We do not collect payment details through this website.
Why we process it
Every purpose below is tied to a lawful basis, and none of it goes further than the purpose requires.
Server logs
Server logs are processed for security, abuse prevention and diagnosing technical faults.
Withdrawal
Where processing is based on your consent, you may withdraw it at any time; where it supports a contract or a legitimate interest, we process it only as far as that purpose requires.
Cookies and similar technologies
The site uses cookies and similar storage as described in the cookie policy, which forms part of this document. Strictly necessary cookies support basic site functions. Any non-essential cookie is used only where permitted, and you can control cookies through your browser settings.
Sharing and processors
We do not sell personal data. Data may be handled by service providers acting on our instructions, such as hosting and email providers. Where a provider processes data outside the European Economic Area, transfers rely on appropriate safeguards under applicable data protection law.
Retention
Contact enquiries
Kept for as long as needed to handle the request and maintain a record of the business relationship, then deleted or anonymised.
Server logs
Kept for a limited period consistent with security needs.
Legal obligations
Where a legal obligation requires longer retention, the relevant data is kept for that period only.
After deletion
Once the retention period ends the data is removed from active systems and is not restored afterwards.
Your rights
Under the GDPR these requests can be sent to [email protected], and we will answer within the time the law allows.
01
Access and correction
You may request access to your personal data and correction of inaccuracies.
02
Deletion and restriction
You may ask for deletion of your data or restriction of processing.
03
Portability
You may request a portable copy of the data you provided to us.
04
Objection
You may object to processing based on legitimate interests.
05
Complaint
You also have the right to lodge a complaint with the Belgian Data Protection Authority.
Changes and contact
This policy may be updated to reflect changes in our practices or in the law. The current version is always published on this page. Questions about this policy can be sent to [email protected] or raised by phone at +32478978211.
If you would like to see anything on this page changed or explained in more detail, write to us and we will answer the question directly.